Art Verve Academy policies are rules, guidelines, or best practices to protect the organization, instructors, and students or learners.
We strive to maintain a professional environment for all. If there is a discrepancy between oral communication, the text on this website supersedes any verbal, text, or email communication.
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| Admissions | Administration | Communications |
| Behavior / Conduct | IT / Software | Terms & Conditions |
Admissions
Includes the following topics.
Updated September 14, 2024
We aim to create a safe and welcoming environment where all students feel valued and understood, regardless of their background, abilities, or learning style.
Equal Opportunity
We do NOT discriminate against individuals with disabilities based on gender, race, color, sexuality, national or ethnic origin, or religion.
Updated September 14, 2024
We believe in creating welcoming spaces for everyone and are committed to providing accessible studio spaces for individuals of all abilities.
ADA Compliance
The Americans with Disabilities Act (ADA) protects people with disabilities from discrimination. Each of our rented locations has ADA compliances listed, please explore the entire page for details on accessiblity.
Service Animals
We allow service animals at all of our rented locations. Service animals are dogs of any breed or size, trained to perform a task directly related to a person's disability.
Updated September 14, 2024
We do NOT have a youth program at this time.
Adults
Adults over the age of 18 may or enroll in any class, workshop, or event.
Non-Adults
Ages 16 & up (or accompanied by a guardian) may or enroll in any class, workshop, or event.
Updated September 14, 2024
Our guideline is a maximum of 13 per class. However, each instructor sets a maximum enrollment for an all day workshop.
Administration
Includes the following topics.
Updated May 5, 2023
We believe in transparency and are committed to being upfront about our practices for collecting personal information.
New Students
Please complete a one-time new student information form online that asks for your personal information. We use this information for admissions, communications, or emergencies only.
We define personal information as anything that includes your name, address, date of birth, email, phone number, emergency contact information, financial records, credit information, medical history, resumes, travel information, or intentions to acquire goods and services.
Database Requirements
When you use our services, you trust us with your information; we understand this is a big responsibility. Our database is required to be encrypted at all times using military-grade AES-256 encryption.
Updated May 5, 2023
We believe in transparency and are committed to being upfront about our privacy practices.
Confidentiality
We ensure that all personal data is confidential.
Permission
Contact information for classrooms or events is confidential. We only share personal information with other learners after you have given the administration written permission.
Updated May 5, 2023
We follow United States federal and Arizona state laws.
Federal or State
Federal laws apply to everyone in the United States, while state and local laws apply to people who live or work in a particular state, commonwealth, territory, county, city,municipality, town, township, or village.
Updated August 13, 2021
Safety
For safety guidelines or FAQs, click here.
COVID-19
The Art Verve Academy follows guidelines set forth by the Center for Disease Control & Prevention (CDC). Visit their website to familiarize yourself with the latest up-to-date information.
Updated September 14, 2024
Expectations for Learners
If you have not been vaccinated or tested for COVID-19, it is strongly recommended that you use the free online CDC Coronavirus self-checker tool. It will help you decide whether to seek COVID-19 testing and medical care or safely register for classes or workshops.
After registration, be alert for symptoms. If you feel unwell, do not attend in-person events, even if you have been vaccinated. Inform us immediately using the contact form. We will refund your tuition, no questions asked.
Please visit and follow the current CDC guidelines for guidance on wearing a mask.
Expectations for Instructors
Instructors will wash their hands often. They will set up tables for social distancing and may a microphone in large classrooms to be heard from a distance.
Updated May 5, 2023
Color Palette
For a quick overview of our color palette, see below.
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#443198 #3B2B85 Darker option for text #333399 Web-safe RGB: 68, 59, 152 CMYK: (C:55, M:68, Y:0, K:41) Pantone: 2104 C |
Accent or Hypertext
#AB17AB RGB: 171, 23, 171 CMYK: (C:0, M:87, Y:0, K:33) Pantone: 253 C |
Banner
#C3B9E4 RGB: 195, 185, 228 CMYK: (C:14, M:19, Y:0, K:11) Pantone: 2635 C |
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Background
#EEECF8 RGB: 238, 236, 248 CMYK: (C:4, M:5, Y:0, K:3) Pantone: 99-1 C |
Light Background
#FAF9FD RGB: 250, 249, 243 CMYK: (C:2, M:2, Y:0, K:1) Pantone: N/A |
Logo Text
#FFFFFF RGB: 255, 255, 255 CMYK: (C:0, M:0, Y:0, K:0) Pantone: N/A |
For logos & fonts, visit the Branding page.
Communications
Includes the following topics.
Updated May 5, 2023
Permission
We will only share your personal information with other learners after you have given the administration your written permission.
Updated August 26, 2024
It is against our privacy policy to group text students or learners without their permission in writing.
Remind App
We use the free Remind app to protect contact information and downloadable message history so you can communicate confidently with your instructor. It helps instructors send a welcome message, plan our routine, and get the class involved.
How To Use the Remind App
The phone number that recipients see will be the same for all of the instructor's texts, so they can save it as a new contact for easy access. Click here to sign up for Remind.
Updated May 1, 2019
What's Up App
Since not all US phones are set up for international calls, we use the "WhatsApp Messenger" app to communicate or text each other abroad.
It uses your phone's internet connection, allowing you to message and/or call anyone anywhere with an internet connection.
Updated August 26, 2024
Share with the Art Verve Community! Post your artwork, share studies and information about supplies, or just chat about anything art-related.
Private Facebook Group
Our Facebook group is private and open to instructors and anyone who has taken a class at the Art Verve Academy or attended an Art Verve Village meetup.
If you want to join, go to the page and ask. The administrator will allow you to enter. Click here to visit or go to facebook.com/groups/ArtVerveAcademy.
Behavior / Conduct
Includes the following topics.
Updated May 5, 2023
We strive to maintain a respectful and supportive environment for all. Poor conduct is not tolerated.
We reserve the right to dismiss any student for misconduct, disrespect, or disruptive behavior without the obligation to issue a refund.
Updated May 5, 2023
Alcohol beverages are NOT permitted at any location during any event.
Updated May 5, 2023
Use of illegal substances is NOT prohibited at any location or event, with no exceptions.
Updated May 5, 2023
Concealed or unconcealed firearms or weapons are NOT permitted at any location or event and are strictly prohibited, with no exceptions.
Updated May 5, 2023
According to Arizona State Law, smoking or vaping is NOT allowed in public buildings or within 20 feet of any building entrance. Smoking is not permitted inside any location, and vaping is not allowed inside any area.
Updated May 5, 2023
Visit "Create" for all policies relating to studio art or working in the studio.
Standard Software or Apps
Includes the following topics.
Updated August 26, 2024
A point-of-sale (POS) payment software platform lets a business or individual accept credit card payments securely for a transaction fee. The Art Verve Academy uses external vendors/platforms to receive payments. They are free but charge us a merchant or transaction fee per credit card transaction.
Accented Payment Platforms
We use Stripe. It has a certain level of encryption for credit card transactions that we trust and integrates with our registration forms.
We use PayPal. It has a secure level of encryption for credit card transactions and allows us to take payments, such as donations, without using an invoicing system.
Accounting Software
We also use Wave Accounting for all of our bookkeeping and some transactions. It has a secure level of encryption for credit card transactions because it allows us to take electronic payments on any invoice using the Stripe encrypted software.
Updated August 26, 2024
Per our privacy policy, we do not share personal information with anyone unless we have written consent from the individual, allowing us to share it with other students.
Customer Relations Manager (CRM)
To help maintain this level of privacy, we use "Insightly" as our Customer Relations Manager (CRM). They ensure our data is safe. We chose it because our database is backed up daily, securely transferred, and stored with military-grade encryption. It has included the following features.
- Independently assessed for compliance with SOC 2 Type II.
- Single-sign-on via industry-standard authentication protocols
- Support for two-factor authentication
- Encryption of data in transit and at rest
- EU/US Privacy Shield and GDPR Compliance
Enrollment Forms
To help maintain this level of privacy, we use Cognito Forms. It is a trusted platform safeguarding our data, using conditional logic to feed our CRM and accept payments with our point-of-sale-approved application, Stripe.
Updated August 26, 2024
Procedure
We choose common platforms based on several issues.
- What problem is this platform going to solve? We think critically about our needs and why we need to use them.
- Will this platform integrate with existing software? We evaluate what current systems we have in place.
- Who will use this platform? Who will it affect? We evaluate who our stakeholders are or will be.
- How many users will need to use it? Does it align with our policies? We evaluate the features or requirements we have.
- Can we afford it? We evaluate the cost.
